Privacy Policy
All States Plumbing & Heating (also operating as All States Mechanical)
Last Updated: August 17, 2026
1. Introduction
All States Plumbing & Heating ("All States," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, phone number, email address, and mailing/service address
- Property or project details submitted through contact forms, quote requests, or scheduling requests
- Messages, questions, or comments you send us
- Payment information when you pay for services (processed securely through third-party payment processors)
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent on the site, and referring website
- Cookies and similar tracking technologies (see Section 6)
Information from third parties:
- Information from homebuilders or general contractors when we are engaged as a subcontractor on a project
- Information from scheduling, CRM, or service platforms we use to manage appointments and jobs
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests, service inquiries, and appointment scheduling
- Provide, maintain, and improve our plumbing and heating services
- Communicate with you about appointments, service updates, and warranty registrations
- Process payments and maintain billing records
- Comply with legal, regulatory, and manufacturer warranty requirements
- Improve our website and understand how visitors use it
- Send occasional service reminders or promotional communications (only where permitted, and you may opt out at any time)
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (e.g., scheduling software, CRM platforms, payment processors, IT support)
- Homebuilders, general contractors, or property managers when we are performing work on their behalf and information sharing is necessary to complete the project
- Manufacturers for warranty registration purposes (e.g., water heater or fixture warranties)
- Legal or regulatory authorities when required by law, subpoena, or to protect our legal rights
- Business transfers, if All States is involved in a merger, acquisition, or sale of assets
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic and usage patterns
- Improve website functionality
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
7. Your Choices and Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
- Request a copy of your information in a portable format
To exercise any of these rights, contact us using the information in Section 10.
8. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
All States Plumbing & Heating
549 W Billinis Rd
Salt Lake City, UT 84115
Phone: (801) 890-7801
Email: [email protected]